Who are we?
With over 125 years’ experience, we have developed a high standard of technical service geared to the needs of our type of client.
What distinguishes us from other firms is our expertise in working with you to build a better, more profitable business (Business & Advisory Services) and our investment, pension and protection skills (Independent Financial Advice) which will assist you to secure a sound financial future.
As a client of Josolyne & Co, you will be given a designated client service team that will be there to assist you with all of your financial and business advisory needs.
Our commitment to you
As a client of Josolyne & Co, we make the following commitments to you and your business.
We will be honest, truthful, “up-front” and open with you at all times. We expect you will be like that too.
We will honour our commitments to you absolutely.
You will always be able to seek our help to implement any of our client services in your business.
You will receive friendly, courteous, value-added service. You will be respected and never taken for granted.
If in your view our services do not do what we say they will, if you are ever disappointed, tell us. We will do our utmost to enhance the service and provide a return on your investment.
Our services will rarely, if ever, be the cheapest on the market. They will however always be of an exceptional quality and designed to help you add significant value to your business.
The way we communicate with each other is important to you (and therefore to us). As part of that process, we will acknowledge any communication you have with us.
We believe that your perception of our performance is always the reality. For that and other reasons, your feedback is critical to our ability to continue to innovate and improve. We will always welcome your ideas, your comments and your suggestions.
Our team receives continuous and appropriate training at all levels designed to provide a service which is reliable, responsive, empathetic, and gives total assurance.
We will communicate with you frequently, making recommendations to help you build a better business. We naturally expect you to communicate frequently with us too. In this way we will build a long term partnership with you.
See how we can help
Take a look at our extensive range of services to see what we can do for you.